Privacy Policy

Protecting your personal data is our priority. This Privacy Policy applies to your use of Chef360 and/or mobile phone applications operated by us (collectively, “Application”) as well as the services available on or provided through this Application.

The terms “we”, “us”, “our” and “Chef360” refer to GX Digital Sdn. Bhd.. and our Application (collectively, “Chef360”). The term “you” or “your” refers to each user of the Application.

This Privacy Policy explains how personal data is collected, processed, used and disclosed by us, in relation to your access and use of our services which are provided through our Application. By accessing and/or using our Application, you agree and consent to us collecting, processing, using and disclosing your personal data in the manner set out below. If you do not agree to this Privacy Policy or any part thereof, you should stop accessing and/or using the Application.

This Privacy Policy does not govern the collection, processing, use and disclosure of your personal data by third party that we do not control or not employed or managed by us. If you visit any web link mentioned in our Application, it is your responsibility to review its privacy policy before providing the Application with any information.

1. Nature of Personal Data Collected

We collect, process and use your personal data including but not limited to your name, email address, home address, office address, mobile number and office number.

2. Source of personal data

The user of this Application will be the main source of data. However, certain personal data can be obtained via publicly accessible sources including but not limited to public registries, web portal of government agencies, public search engines and webApplications.

3. How personal data is collected
We collect your personal data in the following circumstances:

(i)
(ii)
(iii)
Helpdesk Administrator Service via phone, email or other forms of communication.

When you register an account to access and use the services on the Application; When you make/receive payment for any services rendered through the Application; When you give comments on our services or submit ratings/feedback, or contact our

4. How personal data is used and disclosed
We use and/or disclose your personal data for the following purposes:

1. (i)  facilitating the provision of or providing our services available on the Application to you;

2. (ii)  communicating or facilitating communication with you on the services rendered through

the Application;

3. (iii)  verifying your identity;

4. (iv)  troubleshooting i.e. analysing and solving any problem arising from your use of the

services on the Application;

5. (v)  processing payments to/from you via our Application;

6. (vi)  fulfilling any other purposes in relation to the access and/use of the services on the

Application.

5. Disclosure of personal data
We may disclose your personal data to the following parties:

1. (i)  any persons or parties consented by you;

2. (ii)  any persons, government agencies, statutory authorities and/or industry regulators

whom we are compelled or required to do so pursuant to any law;
(iii) our auditors, consultants, lawyers or other professional advisers appointed by us in connection with our business;
(iv) our third party service providers or other parties as may be deemed necessary by us to facilitate the provision of services; and
(v) third parties’ data processors engaged by us to process personal data on our behalf.

6. Rights of access and correction

You may access, request correction or update to your personal data, withdraw (in full or in part) your consent given or limit the use of your personal data by contacting us.

7. Failure or refusal to provide personal data

Your personal data provided to us are wholly voluntary in nature and you are not under any obligation or duress to do so. We shall not be liable for any consequences resulting from or in connection with your failure or refusal to provide your personal data to us.

8. Protection of personal data

Your personal data will be kept and processed in a secured manner. We endeavour, as far as practicable, to secure your personal data from any unauthorized and/or unlawful processing of, and the accidental access or loss, destruction or damage to your personal data.

However, despite such reasonable efforts, we cannot guarantee the security of information transmitted through the Internet is impenetrable. You are solely responsible for keeping all passwords confidential and configuring the appropriate access control settings.

9. Changes to this Privacy Policy

We may amend or modify this Privacy Policy as and when necessary or appropriate to comply with the changes in the relevant laws and regulations. Material changes to this Privacy Policy will be notified on the Application prior to the changes becoming effective. Your continued access to and/or use of this Application will signify your acceptance of those changes. It is your responsibility to review the Privacy Policy from time to time for the latest updates on our privacy practices.

10. Questions and contact information
If you have any question regarding this Privacy Policy, please contact us.